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The Care We Need

The unpaid job most of us end up doing for someone we love, set out in plain steps.

The everyday work of caring for someone at home.

Moving Someone Safely at Home: Transfers, Equipment and the Lifts to Refuse

By Maura Kinsella  |  Medically reviewed by Dr Nadia Farhat, MBBS, MRCP

Updated June 22, 2026

Helping someone move safely rests on one principle: you assist a movement, you never perform it. The person’s own effort does the work, and you supply direction, timing and something stable for them to push against. Every transfer that injures somebody is a transfer where that principle was abandoned, usually because the plan was wrong rather than because the carer was weak. This is also the only job on this site with two people at risk in it. Everything else here can go wrong for the person you look after; this one can put you in the same waiting room.

The physical toll is measurable, and it lands on carers as well as on the people they look after. Among carers responding to Carers UK’s State of Caring 2025 survey, 30 percent rated their physical health as bad or very bad, up from 27 percent the year before (published October 2025, 10,539 respondents, a self-selecting survey that Carers UK states is not representative)1. In the United States, 19.6 percent of carers rated their own health as fair or poor against 16.9 percent of non-carers (CDC, MMWR 2024, BRFSS caregiver module, 35 states and Puerto Rico)2.

My education in this came in April 2023, at six in the morning, with my mother on the kitchen floor for the second time in three months. She was not badly hurt. I decided I could get her up myself, because ringing anybody felt like an admission I was not managing, and I spent ten minutes doing precisely the thing every piece of guidance tells you not to do. Neither of us was injured, which was luck rather than technique. A year before, in the weeks after her coronary bypass surgery in April 2022, she had been told not to push up through her arms while her sternum healed, and nobody had told either of us how she was supposed to get out of a chair instead. We invented something. It was wrong.

This article sits under caring for a parent at home, pairs with falls at home, and shares its skin section with preventing pressure sores.

What is the principle behind every safe transfer?

Assist, do not lift. A transfer has four components: the person’s own power, which is the engine; the environment, meaning seat height, floor friction, space and light; the equipment, which either exists or does not; and the plan, meaning who does what, in which order, on what count. When a transfer goes wrong the failure is nearly always in the last three, and the carer experiences it as their own body failing.

Three movements do the damage. Lifting, taking somebody’s weight through your spine. Twisting, rotating while loaded. And catching, reacting to a fall in progress, which is the one carers are proudest of and the one that hurts them most, because a falling adult delivers their whole weight into your back at the moment you are least prepared. There is a quieter fourth failure: doing it alone because asking felt like failing. That was mine, and it is the commonest one in every carers’ group I have sat in. The correction is not more strength or better posture. It is a different plan, and usually a piece of equipment.

What is a moving and handling assessment, and how do I get one?

It is somebody competent watching the real transfer, in the real room, and writing down what is safe. The written record is the point, because it means the district nurse, the paid carer who comes on a Tuesday, your brother and you all do the same thing rather than four different things.

The mechanism is identical in every system covered here, even though the job titles and funding rules are not. Somebody assesses the person’s ability to bear weight, grip, follow an instruction and help; looks at the bed, the chair, the bathroom, the doorways and the floor coverings; decides what equipment is needed; shows whoever is doing the transfer how it is done; and writes it down. Ask for the written plan and a review date, because a plan written for the person your mother was in March may be dangerous for the person she is in September.

The named routes:

  • United Kingdom. An occupational therapist or physiotherapist, through the local authority needs assessment or the GP or community rehabilitation team, with the district nurse involved where there is also a nursing need. Alongside it sits the Care Act 2014, section 10, which requires the local authority to assess a carer who provides or intends to provide care and appears to have any level of need for support3. A transfer you can only manage by hurting yourself is the definition of an unsustainable caring role, and it belongs in that assessment in those words.
  • Ireland. The HSE public health nurse is the usual first door, with occupational therapy following from it.
  • United States. An occupational or physical therapist under Medicare home health. The conditions are specific: the person must need part time or intermittent skilled services, must be homebound, must have a face to face certification, and the agency must be Medicare certified4. The other sentence carers need is that Medicare does not pay for long term care, also called custodial care, and Medicare.gov states it plainly, “You pay all costs”5. Therapy to teach a transfer is covered in a way that somebody to perform it every day is not.
  • Australia. An assessment through My Aged Care, the single entry point to Australian Government funded aged care, which provides information, an assessment of needs, referrals and cost information6.
  • Canada. Home and continuing care is delivered by each province and territory, so the route is provincial rather than national and what is available differs by where the person lives.

If somebody has just come out of hospital this should already have happened. Where a discharge plan relies on family or carers, NICE and SCIE guideline NG27 requires the hospital team to take account of their willingness and ability to provide support, their circumstances and their need for respite7. Ability includes physical ability. If nobody asked whether you could move your father, the plan was made on an assumption. Coming home from hospital covers settling that before the date is set, and the care needs assessment covers the assessment of the person themselves.

How do the everyday transfers actually go wrong?

Predictably, and almost always in the setup rather than in the movement. Three patterns account for most of it. Height, because a seat or bed at the wrong height turns an assisted movement into a lift. Angle, because a chair placed at ninety degrees to the bed forces somebody to twist, and it will be you. Grip, because the moment you take hold of an arm or hook under an armpit you have become a lever and their shoulder has become the fulcrum.

Stairs deserve their own line, because they are the transfer that most often should not be happening at all. Nobody in the guidance world will tell you to take an adult’s weight on a staircase. If the bathroom is upstairs and the stairs have become unsafe, that is a housing and adaptations problem rather than a technique problem, and it is urgent. Nobody asked me whether the bathroom was upstairs when my mother was discharged in 2022, which is a question that would have saved us three months.

TransferWhat goes wrongWhat makes it saferWhen it stops being a one person job
Sit to standSeat too low, feet forward, carer pulls on an armCorrect seat height, feet back and flat, shuffle forward, something solid to push onWhen they cannot take most of their own weight
Bed to chairChair at the wrong angle, carer twistsChair positioned where the person will land, brakes on, short straight movementWhen the pivot needs your strength rather than their feet
Turning in bedSkin dragged, carer hauls at full stretchSlide sheet, bed raised, movement broken into stagesWhen one person cannot control both shoulders and hips
Moving up the bedReaching and pulling at a low bedAdjustable bed height, slide sheet, the person helping with their heelsAlmost always a two person or equipment job
WalkingCarer holds an arm and becomes a leverWalk beside and slightly behind, hand at the small of the back, or a handling beltWhen their legs give way without warning
In and out of a carLow seat, narrow door frame, twistingTurntable, raised cushion, feet out first, no rushingWhen they cannot pivot on their own feet
StairsCarer takes weight on a staircaseStair rail on the correct side, one step at a time, rest pointsImmediately: get an assessment, not a stronger grip

For everything in the right hand column, getting help in sets out what exists and how each thing is triggered.

Which lifts should a carer never attempt alone?

Five, and they are worth learning by name, because each has a folk version that families reinvent and that professionals were trained out of decades ago.

  • Lifting somebody off the floor after a fall. The commonest way family carers injure themselves, and it risks moving a person with an undetected fracture or head injury. Check them where they are, keep them warm, get help. Coaching somebody up in stages using furniture is a different thing, and worth being taught before you need it. Falls at home covers the first minutes.
  • A full body lift of somebody who cannot bear any weight. A hoist task. No technique makes a carer able to lift an adult dead weight safely, and looking for one is how people end up in orthopaedic clinics.
  • The drag lift under the arms. Hooking your arms under theirs and hauling. It damages shoulders, tears fragile skin and hurts. It is the most persistent bad habit in home caring, mostly because it looks like helping.
  • The two person cradle lift, sometimes called the orthodox lift, where two people link arms under a seated person and lift bodily. Abandoned in professional practice for good reasons.
  • Catching somebody who is falling. The hardest to accept, because the instinct is overwhelming. The safer response is to control the descent rather than prevent it: guide them, protect their head, let them go down. A controlled slide to the floor beats two people injured on the way to the floor anyway.

Saying no to these is not refusing to care. It is the judgement a paid worker makes several times a day, with the difference that they have a policy behind them and you do not.

What equipment turns a two person job into a one person job?

More than most families realise. The list below is organised by the problem it solves rather than by what a catalogue calls it, because this site names no brand and no supplier.

  • Friction problems: slide sheets, for turning and for moving up the bed.
  • Grip problems: handling belts, which give you something to hold that is not clothing, an arm or an armpit.
  • Height problems: raised chair seats, bed raisers and adjustable profiling beds. The cheapest fix in the whole subject and the most under used.
  • Bed mobility problems: bed levers and rails, which let somebody turn and sit up under their own strength.
  • Standing and weight bearing: standing aids for those who can bear some weight, and hoists with individually fitted slings for those who cannot. A hoist is not a defeat. It is what lets one person do safely what two were doing dangerously.
  • Environment: grab rails, stair rails, raised toilet seats, non slip flooring and lighting, which follow an occupational therapy home assessment.

The funding mechanism is the same everywhere: an assessment establishes the need, and the need unlocks the equipment. In England and Wales that means the local authority needs assessment and the community equipment service, alongside Attendance Allowance for the person themselves at £76.70 at the lower rate or £114.60 at the higher rate a week (as at April 2026), which is not means tested and can be spent on anything8. In Scotland it has been replaced for new claimants by Pension Age Disability Payment at the same rates. In the United States, Medicare covers durable medical equipment at 20 percent of the approved amount after the Part B deductible when it forms part of the plan of care, and Medicaid home and community based services are the route to anything more substantial, elected state by state4. In Australia the door is My Aged Care6; in Canada it is the provincial or territorial home care programme. Adaptations and technology at home goes through what each piece realistically does and where its limits are, and paying for care and what you can claim covers the money in full.

What about your own back?

It is the part of this job nobody assesses, and the contrast with paid care is stark. When a paid worker moves a person in health or social care, the task attracts a written risk assessment, provided equipment, training, supervision and a regulator. The Health and Safety Executive publishes guidance for exactly that context, built around assessing the task, avoiding hazardous manual handling where it is reasonably practicable, and providing the equipment and training that make the rest safe9. When a daughter does the identical transfer at two in the morning, none of that applies. Same person, same weight, same bathroom, no assessment, no equipment, no training, nobody to report an incident to.

That is an argument for using the routes that do exist rather than for resentment. Put the physical strain into your carer’s assessment in plain words, because “I cannot get her off the toilet without hurting my back” is an assessable need and “I am struggling a bit” is not. Carer burnout and your own health sets out what the evidence does and does not support, and what unpaid carers actually do is the inventory of everything sitting on top of this. One habit beats any technique: if you have hurt yourself, tell your own doctor you are a carer and that the injury came from moving somebody.

Why does dragging damage skin?

Because shearing is one of the mechanisms that produces pressure damage, and dragging a person across a sheet is shearing. Two of the risk factors NICE lists as triggers for a pressure ulcer assessment describe every difficult transfer: significantly limited mobility, and inability to reposition oneself10. The people who need help to move are the people whose skin is most vulnerable while being moved, and the guideline says without qualification that “all patients are potentially at risk of developing a pressure ulcer”10. So: slide rather than drag, keep the heels off the sheet when moving up the bed, and check the skin over bony points after any transfer that did not go smoothly. Preventing pressure sores covers the rest, including a genuine disagreement between two live guidelines about repositioning frequency.

What if a transfer suddenly becomes much harder?

Then something has changed, and the transfer is the messenger rather than the problem. This is the deterioration beat of this article and the reason it sits in the clinical half of the site.

A person who stood yesterday and cannot stand today has not become lazy or lost their confidence overnight. Look for new weakness, particularly on one side; new pain on weight bearing, which can be the first sign of a fracture from an unwitnessed fall; a new lean while sitting; new drowsiness; and a change in how much they can follow an instruction mid transfer.

Reduced mobility is on the list of things NICE tells clinicians to watch for as the quiet, most frequently missed form of delirium: “Be particularly vigilant for changes that may indicate hypoactive delirium, which are often missed, such as withdrawal, slow responses, reduced mobility and movement, worsened concentration and reduced appetite”11. Delirium usually develops over 1 to 2 days and fluctuates through the day11, which is exactly the pattern of somebody who got out of the chair at breakfast and cannot at teatime. Delirium or dementia sets out the distinction, and spotting when someone is getting worse is the general method.

Write it down with a date, because the comparison is the information nobody else has. “On the 12th she stood from the armchair with one hand. On the 14th she needed both arms and two attempts” does more work in a ten minute appointment than any adjective. Keeping a care file sets out how, and being heard in appointments covers getting it listened to. If the person has dementia the rule matters more, not less, because every change gets attributed to the diagnosis: see dementia care at home.

This is a call today, not something to fix with a better grip

Some changes in how somebody moves are engineering problems. These are not. Ring the same day, and describe the change rather than asking whether it counts:

  • They could stand or transfer last week and cannot today, or it now takes two attempts where it took one.
  • New weakness, particularly down one side, or a new lean while sitting.
  • New pain on standing or weight bearing, which can be an unwitnessed fracture, especially after a fall they got up from.
  • They have had a fall, even one they got up from unhurt. Around a third of people aged 65 and over, and around a half of people aged 80 and over, fall at least once a year, and the one year mortality rate after a hip fracture is 31 percent (NICE guideline NG249, published 29 April 2025)12.
  • New drowsiness, withdrawal or slow responses, which is the quiet form of delirium and the one most often missed11.
  • New redness over a bony point that does not go pale under gentle pressure, or any break in the skin after a difficult transfer.
  • You have hurt yourself. Your own doctor, today, and say you are a carer and how it happened.

Who to ring: in the United Kingdom, their GP surgery, or NHS 111 out of hours. In Ireland, their GP or the out of hours GP service. In the United States, their own doctor’s office, or the nurse line their plan runs, or an urgent care centre. In Australia, their GP, or healthdirect on 1800 022 222. In Canada, their family doctor or the provincial health line, 811 in most provinces. Elsewhere in the European Union, their own clinician.

Use the emergency number immediately for changed breathing, chest pain, one-sided weakness, changed speech, a first seizure, an unrousable person, or bleeding that will not stop: 999 or 112 in the United Kingdom and Ireland, 911 in the United States and Canada, 000 in Australia, 112 across the European Union.

The hardest part of this article is not the technique. It is accepting that the safest version of this job involves asking somebody else to come and look at it, and that ten minutes on a kitchen floor at six in the morning proves nothing except that you were on your own.

Common questions

How do I help someone stand up from a chair safely?

By setting the movement up rather than by pulling. The seat needs to be high enough, their feet back under their knees and flat on the floor, and they need to shuffle to the front of the seat with something solid in front of them to push down on. Your job is the count and the steadying, not the lifting. Pulling on an arm or hooking under the armpits dislocates shoulders and tears skin. If they cannot do most of the work themselves, the answer is an assessment and equipment rather than more effort from you.

Should I try to lift my mother off the floor after a fall?

No, not on your own. Lifting a fallen adult is the commonest way family carers injure themselves, and it risks moving somebody with an undetected fracture or head injury. Check them where they are, keep them warm, and get help. Around a third of people aged 65 and over and around a half of people aged 80 and over fall at least once a year, and the one year mortality rate after a hip fracture is 31 percent (NICE guideline NG249, published 29 April 2025).

What is a moving and handling assessment and who does it?

It is somebody competent watching the real transfer, in the real room, then writing down what technique is safe and what equipment is needed, so everyone who helps does the same thing. It is usually an occupational therapist or a physiotherapist, sometimes with a district nurse where there is a nursing need too. In England and Wales the route is normally the local authority needs assessment, or a referral from the GP or community rehabilitation team. Asking for one is not an admission that you are not coping.

Can I get a hoist or other equipment at home without paying for it?

Often yes, and the mechanism is the same everywhere even where the names are not: an assessment establishes the need, and the need unlocks the equipment. In England and Wales that is the local authority needs assessment and the community equipment service, with Attendance Allowance at £76.70 or £114.60 a week (as at April 2026) to spend on whatever helps. In the United States, Medicare covers durable medical equipment at 20 percent of the approved amount after the Part B deductible, but does not pay for custodial care when that is the only care needed. In Australia the route is My Aged Care, and in Canada provincial home care.

How do I avoid hurting my back while caring for someone?

By changing the task rather than by lifting more carefully. The Health and Safety Executive's guidance for health and social care staff is built on assessing the task, providing equipment and training people, and the principle holds for a family carer who has none of that support. In practice: never lift what can be slid, never twist while loaded, never catch a falling person, get the bed and chair heights right, and treat any transfer needing a heave as one needing equipment.

Why has my father suddenly become much harder to move?

Because something has changed, and a change over hours or a day or two is almost never simple progression. New weakness, a new lean to one side, new pain on weight bearing, new drowsiness or new reluctance to stand all belong in the same day column. Reduced mobility and movement is on NICE's own list of signs of the quiet form of delirium, which it says are often missed (CG103, updated 18 January 2023). If one side has gone weak or their speech has changed, that is the emergency number now.

References

  1. State of Caring 2025: The cost of caring, Carers UK. ↩
  2. Changes in Health Indicators Among Caregivers, United States, 2015 to 2016 to 2021 to 2022, Centers for Disease Control and Prevention (MMWR). ↩
  3. Care Act 2014, section 10: Assessment of a carer's needs for support, legislation.gov.uk. ↩
  4. Home health services, Medicare.gov. ↩
  5. Long-term care, Medicare.gov. ↩
  6. My Aged Care, Australian Government Department of Health and Aged Care. ↩
  7. Transition between inpatient hospital settings and community or care home settings for adults with social care needs (NG27), NICE and SCIE. ↩
  8. Attendance Allowance, GOV.UK. ↩
  9. Moving and handling in health and social care, Health and Safety Executive. ↩
  10. Pressure ulcers: prevention and management (CG179), National Institute for Health and Care Excellence. ↩
  11. Delirium: prevention, diagnosis and management in hospital and long-term care (CG103), National Institute for Health and Care Excellence. ↩
  12. Falls: assessment and prevention in older people and in people 50 and over at higher risk (NG249), National Institute for Health and Care Excellence. ↩

Written by Maura Kinsella. Medically reviewed by Dr Nadia Farhat, MBBS, MRCP.

Our guides are written from personal experience and reviewed by a qualified clinician for accuracy. Read our editorial policy.

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